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Smartpac Support Home

Smartpac is the service division of Hardware.com and provides a wide range of technical services including product repair, consultancy and hardware maintenance. Hardware.com is committed to providing a managed support service, Smartpac Support, which has the benefits of Cisco SMARTnet service support and more.

Smartpac Support provides a packaged maintenance and support agreement that gives you the assurance that should the worst happen, we will be there to assist you and resolve your problems, as quickly as within 4 hours.

With Smartpac Support we allow you to cover equipment from multiple manufacturers under one contract which saves you both time and money.

Smartpac Support is owned and administered by Hardware.com and we ensure that as a valued customer you get the same high level of service and customer care we provide when you purchase equipment from us.
Smartpac Support offers the following key benefits:

  • Support for new and refurbished networking products
  • Multi-vendor product support
  • Single contract for various levels of support
  • Single point of contact for continuity of support
  • Lower cost than Cisco SMARTnet
  • Easy to manage
  • European coverage
 
 
 
PDF

Smartpac Support Brochure

 
 
NEWS... Cisco allows independent support and maintenance contracts
“Cisco believes in open and fair competition in the network hardware and service industry...Cisco customers are in no way required to purchase services from Cisco. There are thousands of partners who offer service programs for Cisco products, including bug fixes.”
Terry Alberstein, Senior Director Corporate Public Relations Cisco
 
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Contact Us

Telephone Sales Number

UK: 0800 0830 646
INTL: +44 (0) 1285 771 600
Email

Support Email

sales@smartpacsupport.com
 
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